Remote Support

Experience the relief

Remote Support allows us to connect to your computer from our offices to resolve problems or carry out training. This saves you the cost of a call-out or the inconvenience of transporting your computer to a workshop.

One of our technical consultants will connect to your computer over broadband – you will be able to see how the problem is resolved and can maintain telephone contact throughout the session. You control when we connect and can terminate a session at any time.

Our remote support service is safe and secure

  • Protected by 256-bit encryption
  • Activated by a unique PIN number or an email link – you remain in control
  • We are a small UK-based company – you can talk to the boss if necessary
  • We support satisfied clients worldwide with this new technology